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  1. Is it necessary to have an account to shop on CasaTech?
Yes, it's necessary to log into your CasaTech account to shop.


  1. When registering, what should I use as my username?

It is suggested that you should use a valid e-mail address as your username.


  1. What password format is accepted?

We encourage the use of strong passwords. Passwords should be a minimum of 6-8 characters in length and contain a combination of letters and numbers.


  1. How do I activate my account?

The instructions to activate your account will be sent to your email address once you have submitted the registration form.


  1. How can I change my password?

Please select the ‘Change Password’ option after you have logged in to your Account.


  1. I have forgotten my password. What should I do?

If you have forgotten your password, click on the “Forgot User ID or Password” and follow the instructions to retrieve your forgotten password.